Many of our members have been with us for more than 20 years. These members would therefore always receive preference when requesting help at any time. A smaller prepayment is also expected from long term members. In an emergency we will, of course make every effort to assist you as quickly as possible but our Sister on call after hours and over weekends is only available to members of Fish Hoek Home Nursing. This is why you are paying your subscription fee: to be sure that there is someone available 24-hours a day who could help you if you are in need. Our Sister on call will take emergency calls from non-members but cannot undertake to provide care until the following day or a Monday should this be over the weekend. If you leave you number with the Call Sister our office will follow up your call as soon as possible when the office is open again.